Marque Lashes offers shipping to Canada and USA at this time. Stay tuned for International shipping.
You are responsible for the shipping costs associated with the delivery of products purchased through marquelashes.ca. Shipping fees are non-refundable.
Processing Time
Please allow 1-3 business days to process your order. There may be unexpected delays during busy times.
Shipping
We offer FREE standard shipping in both Canada and USA on orders over $75 CAD(subtotal, before tax and discounts).
The time it takes for your order to arrive will depend on your location and which shipping method you select. Canada Post shipping times may vary and are unpredictable.
You will receive an email shipping confirmation once your order has shipped. Orders can’t be modified or canceled once placed.
Lettermail shipping will be applied to small orders. We offer lettermail with or without tracking. Lettermail without tracking – use at your own risk.
Track your Order at: https://www.canadapost-postescanada.ca/track-reperage/en#/home
For local orders, our base of operations is in Ajax, Ontario, Canada. ‘Local meetup in Ajax, ON’ option is available to Ontario addresses.
Returns
Due to the nature of our products, we are unable to offer exchanges or returns. All products are final sale.
Damaged or missing items must be reported to us within 10 business days (from the date of receipt) to qualify for a replacement. Replacements or compensation will not be provided after 10 business days.
If your order includes tracking and the tracking has not been updating in 3-5 days, please contact immediately.
If you have chosen to select the cheaper option without tracking, as mentioned above, we are not liable for lost packages
For any inquiries regarding your order, pleasee e-mail us at: marquelashes.ca@gmail.com or use our live chat button on the bottom right of this page.